Terms & Conditions
§ 1 Scope and Provider
(1) These Terms & Conditions ("Terms") govern the use of the app and website WORLDTENNIS.APP ("Service") and all related features.
(2) The provider and contracting party is:
XR-AGENCY PTE. LTD.
2 Venture Drive, #19-21, Vision Exchange
Singapore 608526
Registration number (UEN): 202425407R
E-mail: office@worldtennis.app · Phone: +49 160 97705147
(3) Conflicting terms of the user do not apply unless expressly agreed in writing.
§ 2 Description of the Service
(1) WORLDTENNIS.APP is a platform for recreational and amateur tennis. The Service enables finding playing partners and courts (MATCH), capturing match results in real time (CAPTURE), their confirmation by the players involved (VERIFY), and the aggregation of verified results into a player profile and rating (COUNT/FEED).
(2) WORLDTENNIS.APP is an independent product and is not yet affiliated with, nor endorsed by, the ITF. "World Tennis Number" is a trademark of its respective owner; any reference is purely descriptive. Results are fed into official ratings only where authorised by the relevant federation.
(3) The provider may further develop, limit or adjust the scope of functions where reasonable for the user.
§ 3 Registration, Account and Minimum Age
(1) Certain features require a user account. Information provided at registration must be truthful and complete.
(2) The following age rules apply:
- under 16: guardian-managed account only;
- under 18: minor — a guardian's consent is required for paid actions;
- 18 and over: full account.
(3) Login credentials must be kept confidential. The user is responsible for activity under their account.
§ 4 Free and Paid Services, Prices
(1) The Service includes free basic features and optional paid services/subscriptions.
(2) The prices displayed in the Service at the time of order apply.
(3) All consumer prices are inclusive of any applicable statutory taxes.
§ 5 Payment Processing
(1) Payments are processed by the payment service provider Stripe; Stripe's terms and privacy notices apply additionally.
(2) Payment is due upon completion of the paid transaction.
§ 6 Term, Auto-Renewal and Cancellation
(1) Monthly and annual subscriptions renew automatically for the selected term unless cancelled in time.
(2) The user may cancel at any time with effect from the end of the current billing period; access remains until then.
(3) No refunds are given for partial (unused) periods already begun, unless mandatory consumer law provides otherwise.
(4) Cancellation is possible via your account settings or by e-mail to office@worldtennis.app.
§ 7 Right of Withdrawal for Consumers
(1) Consumers have a statutory right of withdrawal.
(2) Withdrawal instructions
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of conclusion of the contract.
To exercise your right of withdrawal, you must inform us
XR-AGENCY PTE. LTD., 2 Venture Drive, #19-21, Vision Exchange, Singapore 608526, e-mail: office@worldtennis.app, phone: +49 160 97705147
by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You may use the model withdrawal form below, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will use the same means of payment as you used for the initial transaction, unless expressly agreed otherwise; in any event, you will not incur any fees as a result of this reimbursement.
Special notes
If you requested that the service begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of services already provided up to the time you inform us of the exercise of the right of withdrawal, compared with the full scope of the services provided for in the contract.
For digital content not supplied on a tangible medium, the right of withdrawal expires early if we have begun performance after you expressly consented to performance beginning before the end of the withdrawal period and acknowledged that you thereby lose your right of withdrawal.
(3) Model withdrawal form
(If you wish to withdraw from the contract, please complete and return this form.)
To:
XR-AGENCY PTE. LTD., 2 Venture Drive, #19-21, Vision Exchange, Singapore 608526
E-mail: office@worldtennis.app
I/We (*) hereby withdraw from the contract concluded by me/us (*) for the
provision of the following service / the supply of the following digital
content (*):
________________________________________________
Ordered on (*) / received on (*): ____________________
Name of consumer(s): ____________________
Address of consumer(s): ____________________
Date: ____________________
Signature of consumer(s) (only if this form is notified on paper): ____________________
(*) Delete as appropriate.
§ 8 User Obligations and Conduct
(1) The user undertakes not to post unlawful, offensive, discriminatory content or content infringing third-party rights.
(2) Prohibited in particular: manipulating results, creating false identities, and automated scraping of the Service.
§ 9 Match Verification and User-Generated Content
(1) Captured match results are verified by confirmation of the players involved. The user warrants the accuracy of the data they confirm.
(2) For posted content, the user grants the provider a simple licence to the extent required to operate the Service.
§ 10 Liability
(1) The provider is liable without limitation for intent and gross negligence and for injury to life, body or health.
(2) For slightly negligent breach of essential contractual obligations (cardinal duties), liability is limited to the foreseeable damage typical for the contract. Otherwise liability is excluded.
§ 11 Availability and Changes to the Service
The provider aims for high availability but does not owe uninterrupted availability. Maintenance and downtime are reserved.
§ 12 Data Protection
Information on the processing of personal data is set out in the Privacy Policy and the data-subject-rights notice (GDPR).
§ 13 Dispute Resolution
The EU Commission's Online Dispute Resolution (ODR) platform was discontinued on 20 July 2025 and is no longer available. The provider is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
§ 14 Governing Law and Jurisdiction
(1) These Terms and contracts for paid services are governed by the law of the Republic of Singapore (the provider's seat), excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
(2) Where the user acts as a consumer, this choice of law applies only to the extent that it does not deprive the consumer of the protection afforded by the mandatory provisions of the law of the country in which the consumer has their habitual residence.
(3) For actions by or against consumers, the statutory places of jurisdiction apply; mandatory consumer-protection provisions of the consumer's country of residence remain unaffected. Where the user is a business, the place of jurisdiction is — to the extent legally permissible — the provider's seat.
§ 15 Final Provisions
(1) Should individual provisions be invalid, the validity of the remaining provisions is unaffected.
(2) The provider may amend these Terms with effect for the future; changes will be communicated in good time in an appropriate manner.
As of: 8 July 2026